- Responsible for the oversight of medical and indemnity claims, including proactive communication and coordination with the injured worker, supervisor, medical provider, and claims adjuster to ensure efficient and timely claim closure.
- Analyze workers’ compensation data to identify trends in injuries, identify potential solutions and provide feedback to leadership on how to mitigate.
- Ensure compliance with state workers’ compensation regulations, identify any gaps in compliance, provide recommendation on solution and work with internal and external counsel, HR, and Health & Safety team and other identified stakeholders to implement solution.
- Review and analyze US monthly workers’ compensation financial report for accuracy.
- In conjunction with department leadership, identify areas for process improvement in workers’ compensation claim handling, research potential solutions and establish best practice.
- Liaise with employee, medical provider and supervisor to promote safe return to work aligned with temporary medical restrictions.
- Completes required annual, quarterly, and monthly self-insured workers’ compensation reporting.
- Identifies claims for and actively engages in quarterly review with third-party administrator.
- Reviews incidents for OSHA recordability and assists with annual OSHA and BLS reporting and compliance.
- Able and willing to take on additional tasks & responsibilities as program continues to evolve and expand.
- Coordinate responses of requests from regulatory agencies (i.e. OSHA, ADEM, EPA) for information and/or visits.
- Identify and address opportunities to minimize the financial impacts of Workers’ Compensation.
- Maintain action plans post audit and post incident.
- Ensure workers compensation is administered in a timely manner according to procedures.
- Designs/delivers processes for reporting for the EEO-1 and other federal and state mandated reporting.
Skills & Experience We’re Looking For
- 3+ years of HR administration experience
- Associate degree or higher preferred if no HR certification
- Strong communication skillset
- MS Office proficiency
- Knowledge of labor and employment laws, such as: EEOC, FMLA, ADA, OSHA
- SHRM/PHR Certification ideal but not mandatory
- Multi-companies’ management experience to ensure consistency with process, policy, and implementation across all companies
- Is comfortable working with all levels of the organization from field staff to senior leaders
- Ability to ensure compliance while also maintaining company culture
- Strong interpersonal and cross-functional team skills, with demonstrable track record to influence and communicate at all levels of the organization